Newsroom
Explore the latest from CGS India
From company updates to leadership insights, learn more on our commitment to shaping the future of healthcare solutions.
April 03, 2026: As roles, skills, and leadership models are reinvented, this thought leadership article for ET Edge emphasizes the need for GCCs to invest in innovation, talent development, and future-ready operating models for global enterprises.
The financial strategy of a GCC should have transformation at its core
November 10, 2025: This ET Edge interview highlights how CGS India is advancing the relevance of finance in GCCs through innovation, digital transformation, and scalable operating models, driving efficiency, accuracy, and better financial outcomes.
CGS India’s GCC model sets a new benchmark for healthcare innovation
October 30, 2025: This ET Edge feature showcases our approach to leveraging talent, and technology to transform healthcare operations, enabling smarter decision-making, and improved experiences across the global healthcare value chain.
Inclusivity is thoroughly underrated
December 04, 2024: In The Times of India, our insights highlight how inclusivity remains an underleveraged driver of innovation, advocating for workplaces that empower diverse talent to unlock long-term business value.
Are workplaces truly accessible for Persons with Disabilities today
December 04, 2024: In this thought leadership showcase for India Today, our perspective emphasises on workplace accessibility, underscoring the need to move beyond compliance toward inclusive design.
A virtual tour of the CGS facility
November 27, 2024: Featured on TimesJobs, this virtual tour showcases our workplaces in India, designed to enable collaboration, inclusion, and associate well-being through thoughtfully built spaces supporting a future-ready workforce.
How to create a culture of well-being
November 02, 2024: For People Matters, CGS India leadership emphasises transforming workplace culture through holistic initiatives and inclusive practices to build a healthier workforce, driving sustained productivity and long-term success.
We’re betting big on tech to improve customer experience
September 17, 2024: TechCircle features how CGS India is leveraging AI-driven solutions to enhance member experience, enabling personalized, efficient, and data-driven healthcare interactions that improve outcomes while strengthening trust.
Prioritize yourself and follow your passion without guilt
September 19, 2024: The Times of India captures the inspiring journey of one of our women leaders highlighting the importance for women to prioritize personal growth and navigate evolving professional landscapes confidently.
CGS strategy for building a skilled and diverse workforce
April 10, 2024: People Matters features the CGS approach to building a future-ready workforce through continuous skilling, diverse talent pipelines, and leadership development, ensuring associates are equipped to thrive in an evolving workplace.
CSR initiative blending healthcare expertise with social action
April 10, 2024: This CSR Universe interview highlights our community initiative focused on integrating healthcare expertise with grassroots action, enabling sustainable impact through awareness, access, and support programs.
Disability's not the issue, accessible technology is
December 20, 2023: In The Times of India, our DEI champion emphasizes that accessible technology is key to inclusion, advocating for digital solutions designed to eliminate barriers and enable equitable participation for individuals with diverse needs.
A high time to strengthen our digital identity
October 19, 2023: CGS India's voice in TechGig for Cybersecurity Awareness Month underscores the importance of building a secure digital ecosystem through proactive education, innovation, and responsible technology practices.
AI/ML models provide valuable personalized recommendations
September 19, 2023: Speaking to Dataquest, CGS India shares insights on AI and ML transforming healthcare experiences and shaping the future of connected care.
Future of GCCs hinges on optimising human-machine collaborations
August 29, 2023: This interview for All Things Talent highlights our perspective on optimizing human-machine collaboration, emphasizing how integrating digital capabilities with human expertise can unlock productivity, and innovation.
Flexibility is vital to encouraging women to return to work after a break
August 26, 2023: In People Matters, CGS India emphasizes the role of flexibility in supporting women returning to work to enable long-term professional growth.
Catching the nerve of industry to embrace the girl power
August 25, 2023: TechGig features an article on advancing gender equality in technology, highlighting CGS India's efforts to empower women through opportunities, skill development, and inclusive workplaces.
Role of new technology in health insurance
July 20, 2023: CGS India reimagines healthcare by bringing together technology and talent. In a conversation for BW Businessworld, CGS India leadership discusses our people‑first approach.
Celebrating women in engineering
June 23, 2023: On International Women in Engineering Day, CGS India leadership highlights the growing impact of women pursuing STEM careers and driving meaningful change.
You should find comfort in uncomfortable situations
June 16, 2023: The power of embracing discomfort can be catalyst for growth by adopting continuous learning, resilience, and confidence. At CGS India, this mindset empowers our teams to push boundaries, and navigate with purpose.
Propelling healthcare processes into the future
April 21, 2023: On the occassion of CGS' rebranding from Legato Health Technologies, the leadership speaks to CNBC TV18 on their talent strategy and business projection.
This company has a gender ratio of 40% and 25% of its leaders are women
April 19, 2023: In this interview for ET HR World, CGS leadership shares our strategy and commitment to create an inclusive workspace where diverse communities thrives.
US health solutions firm Carelon bets big on Indian talent
February 21, 2023: CGS is strengthening its global capabilities by investing in India’s rich talent ecosystem. By building digital, analytics, and operational expertise, the organisation is driving innovation and scaling impact.
Carelon Global Solutions to expand workforce in India
February 21, 2023: On the occassion of CGS' rebranding from Legato Health Technologies, the leadership speaks to The Hindu Businessline on their growth strategy and the road ahead.