Privacy Policy
India
Your privacy is important to us, and we will make every reasonable effort to safeguard any information we collect.
What information will we collect?
Information may be collected in the following ways on this website and application:
Personal information: In order for you to use certain features of the Application, you must register with us, which requires you to provide certain personal information, such as your e-mail address, phone number, name, date of birth etc., and certain sensitive personal data or information.
Cookie data: We may use “cookies” other unique identifiers to help us improve this Application by tracking your navigation habits and to store your preferences. A cookie is a small file created by a website or application to store information on your computer. Cookies do not allow websites or applications to gain access to other information on your computer. Once a cookie is saved on your computer, generally only the website or application that created the cookie can read it. We use cookies to help us understand and save your preferences for future visits and compile statistical data about the Application traffic and interaction so that we can offer better experiences and tools in the future.
Traffic data: We track certain information about your visits to the Application. The information that is tracked includes information such as: (a) referring source that may have sent you to the Application URL; (b) domain servers; (c) types of computer systems accessing the Application; (d) types of web browsers used to access the Application; (e) other information associated with the interaction of your browser and the Application; (f) IP address of use.
Third parties: We may work with third-party service providers who may place third-party persistent cookies, web beacons, or similar technologies to collect anonymous information about the use of our Application. They are not permitted to collect any personal information, and this information will be solely used for web usage analysis for a better understanding of how you use our Application, and for customization of our content and advertising.
An Internet Protocol (IP) address is a number that automatically identifies the computer or mobile device that you are using to access the internet. The IP address enables our server to send you the site pages that you want to visit or the data you want to view. The IP address may disclose the server owned by your internet service provider. We use your IP address to help diagnose problems with our server and to support our administration of the Application.
How will this information be used?
We are committed to safeguarding the personal information we receive from you. We impose standards to maintain the confidentiality of personal information. And we use physical, technical, and administrative safeguards in connection with the collection, storage, and disclosure of personal information.
Any personal information that you provide is used for the purpose for which you provide it and we ensure compliance with legal obligations. For example, if you provide us with an email address, we will only use it in a manner consistent with your consent for us to do so.
We may also gather quantitative user information, such as the number of users and the pages or data accessed, in order to perform administrative, technical, hosting or other functions that help us manage our Application and deliver new functionalities to you. We do not sell, license, transmit, or disclose personal information that you provide to us or to third parties except with the following exceptions:
- Upon your authorization.
- When such disclosure is necessary to allow us and our contractors or agents to carry out hiring operations.
- To comply with law or regulation and when required or permitted by law, or in response to court order, search warrant and cooperate with law enforcement authorities etc
Our policies prohibit the unlawful disclosure of personal information. We share it externally only where central or state law allows or requires it. Internally, it is our policy to limit the access, use, and disclosure of personal information to be in line with the job duties of our associates, and with the applicable law. We may also share Information within our company, including among affiliates, or with our parent company, or subsidiaries.
By accessing the Application from within India, you signify that you have carefully read, understood, and agreed to be bound by and consent to the collection, use, transfer, retention, alteration, and deletion of your information as provided in this Privacy Policy and in our Terms of Use.
Data retention period
We follow data minimization principles and retain information for periods of time reasonably necessary to perform our services, except where retaining data for longer periods is necessary to improve or provide services or as otherwise disclosed in our applicable policies or permitted by law.
We retain information that is serving a legitimate business purpose, is relevant to pending or reasonably anticipated litigation, and/or is required to be retained in compliance with applicable laws and regulations and for certain periods of time depending on the level of sensitivity in the data which may be tied to: business processes and programs; legal obligations under applicable statutes, regulations and/or contracts; or individual consent to use information.
Third Party Service Providers
We may work with third party service providers who may place third party persistent cookies, web beacons, or similar technologies to collect anonymous information about the use of our websites. They are not permitted to collect any personal information, and this information will be solely used for web usage analysis for a better understanding of how you use our website, and/or to customize our content and advertising.
What If I don't want information about me to be collected?
If you do not wish to have your activity on our website or application tracked you can opt-out at any time here. The link will allow you to discontinue first party cookie tracking of your web activity for the current computer and browser you are using. NOTE: The opt-out option is not managed by Carelon.
You also have the choice to opt out of third-party cookies, web beacons or similar technologies. If you do not want third-party service providers to collect your anonymous information for marketing purposes, visit the Network Advertising Initiative (NAI) website to perform the opt out .
Additionally, you can direct your internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your computer, tablet, or smartphone through your internet browser settings or other programs. You can also set your browser to refuse all cookies. Please note that parts of this Application may not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.Providing personal information through this Application is optional. Personally identifiable information will not be collected from you without your knowledge and approval.
"Do not track" signals
We do not respond to web browser "do not track" signals, except where required by law. As such, your navigation of our application may be tracked as part of the gathering of quantitative user information described above. If you arrive at our website by way of a link from a third party application that does respond to “do not track” requests, the recognition of any “do not track” request you have initiated will end as soon as you reach our site.
Contacting you
We, including our affiliates or vendors, might call you or text you via an automated telephone dialing system or a prerecorded message or otherwise. But we only do this in accordance with the applicable unsolicited commercial communications regulations in India. The calls may be to let you know about your job application status, for scheduling an interview, regarding your offer letter, etc. If you do not want to be contacted by phone, just let the caller know and we will not reach out this way in the future.
Linking to other sites
From time to time we will provide links to websites not owned or controlled by us. We do this because we think the information might be of interest or use to you. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of other sites. A link to a third party website does not constitute or imply endorsement by us. Additionally, we cannot guarantee the quality or accuracy of information presented on those websites nor are we liable for the illegal acts of third parties. We encourage you to review the privacy practices of any website or application you visit, to better understand how your information may be used and/or disclosed.
Use of Electronic Mail
We may provide email links to facilitate communication between us and you. Unless otherwise noted, email through our website is not a completely secure and confidential means of communication. Non-encrypted email may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us.
Protecting Information
We maintain administrative, technical, and physical safeguards to protect information. We require our employees to protect information through written policies and procedures and provide periodic privacy and security awareness training. We maintain a comprehensive privacy-incident response and prevention program. Where required by law, our business partners must protect the privacy of data we share with them as they work with us.
Managing Your Information
We are regulated by various laws pertaining to information privacy. Under these laws, individuals may have the right to request access, deletion, or correction of their information. Individuals may have the right for opt-in consent under certain circumstances regarding their information.
Applicable laws
You agree that this Privacy Policy and any security measures that we may take to secure personal information (as defined under the India Information Technology Act, 2000, and the rules made thereunder) or Sensitive Personal Data or Information (as defined under the Information Technology Act, 2000, and the rules made thereunder) on the Application constitutes reasonable security practices and procedures under Section 43A of the Information Technology Act, 2000.
Contacting the Grievance officer
If you have any questions or concerns about this privacy notice or your personal data, please contact us at
Grievance officer: Sonia Rawat
Email: CarelonPrivacy@carelon.com
Your use and dispute over privacy or any claim arising out of it shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
This privacy statement is effective January 1, 2020, and most recently was reviewed August 20, 2025. Unless otherwise noted, the effective and review dates noted are for the Privacy Page in its entirety. This privacy statement is subject to change at any time. We encourage you to review it from time to time to learn about updates.