Privacy Policy

India

Your privacy is important to us, and we will make every reasonable effort to safeguard any information we collect.

This website and/or application (the “Site” or “Application”) is owned and operated by Carelon Global Solutions

This Web Privacy Notice (“Privacy Policy”) applies to users in India. Your use of the Site/Application is subject to this Privacy Policy and any applicable Terms of Use (“Terms of Use”). Where applicable, additional notices (such as a Data Privacy Notice and/or Consent Form) may also apply.

By using the Site/Application, you signify that you have carefully read, understood, and agreed to be bound by this Privacy Policy and our Terms of Use. If you disagree with any part of this Privacy Policy or the Terms of Use, you must refrain from using the Site/Application.

This Privacy Policy may be altered, edited, amended, modified, reviewed, revised, or substituted by us at any time. Users are requested to read the Privacy Policy before using or accessing the Site/Application. Please check this page regularly to ensure you are familiar with the latest version. Where permitted and/or required by applicable law, you may withdraw your consent to the processing of your personal information in the event of changes or amendments to the information supplied in this Privacy Policy.

1. What Information Will We Collect?

Information may be collected in the following ways on this Site/Application:

Personal Information: In order for you to use certain features of the Site/Application, you may be required to register with us, which may require you to provide certain personal information, such as your e-mail address, phone number, name, date of birth, etc., and certain sensitive personal data or information, if any.

Providing personal information through this Site/Application may be optional in some circumstances. Personally identifiable information will not be collected from you without your knowledge and approval.

Cookie Data: We may use “cookies” and other unique identifiers to help us improve the Site/Application by tracking your navigation habits and to store your preferences. A cookie is a small file created by a website or application to store information on your computer or device. Cookies do not allow websites or applications to gain access to other information on your computer or device. Once a cookie is saved on your device, generally only the website or application that created the cookie can read it.

We use cookies to help us understand and save your preferences for future visits and compile statistical data about Site/Application traffic and interaction so that we can offer better experiences and tools in the future.

When a user accesses the Careers page on our website, we collect personal information that the user voluntarily provides as part of the job application process. Details on how we collect, use, and protect candidate data are outlined in our Candidate Privacy Notice.

Traffic / usage data: We may track certain information about your visits to the Site/Application. The information tracked may include:

• the referring source that may have sent you to the Site/Application URL;
• domain servers/services;
• types of computer systems/devices accessing the Site/Application;
• types of web browsers used to access the Site/Application;
• other information associated with the interaction of your browser and the Site/Application; and
• IP address.

IP Address: An Internet Protocol (IP) address is a number that automatically identifies the computer or mobile device that you are using to access the Internet. The IP address enables our server to send you the site pages that you want to visit or the data you want to view. The IP address may disclose the server owned by your internet service provider. We use your IP address to help diagnose problems with our servers and to support Site/Application administration.

Third Parties (Cookies/Web Beacons/Similar Technologies): We may work with third-party service providers who may place third-party persistent cookies, web beacons, or similar technologies to collect anonymous information about the use of our Site/Application. They are not permitted to collect any personal information, and this information will be used for web usage analysis for a better understanding of how you use our Site/Application, and for customization of our content and advertising.

How will this information be used?

We are committed to safeguarding the personal information we receive from you. We impose standards to maintain the confidentiality of personal information, and we use physical, technical, and administrative safeguards in connection with the collection, storage, and disclosure of personal information.

Any personal information you provide is used for the purpose for which you provide it, and we ensure compliance with legal obligations. For example, if you provide us with an email address, we will only use it in a manner consistent with your consent for us to do so. We do not sell, license, transmit, or disclose personal information that you provide to us or to third parties except with the following exceptions:

a. Upon your authorization.

b. When such disclosure is necessary to allow us and our contractors or agents to carry out hiring operations.

c. To comply with law or regulation and when required or permitted by law, or in response to court order, search warrant and cooperate with law enforcement authorities etc.

We may also gather quantitative user information, such as the number of users and the pages or data accessed, in order to perform administrative, technical, hosting, or other functions that help us manage the Site/Application and deliver new functionalities to you.

By accessing the Application  or using online services from within India/PR/PHL you signify that you have carefully read, understood, and agreed to be bound by and consent to the collection, use, transfer, retention, alteration, and deletion of your information as provided in this Privacy Policy and in our Terms of Use.

Do we sell or share personal information?

We do not sell personal information.

We do not license, transmit, or disclose personal information that you provide to us or that is collected through the Site/Application to third parties except

a. upon your authorization

b. when such disclosure is necessary to allow us and our contractors, agents, or service providers to carry out operations (including, where applicable, hiring operations); and/or

c. to comply with law or regulation and when required or permitted by law, including in response to a court order, search warrant, or to cooperate with law enforcement authorities.

Our policies prohibit the unlawful disclosure of personal information. We share it externally only where law allows or requires it. Internally, we limit the access, use, and disclosure of personal information to align with job duties and applicable law. We may also share information within our company, including among affiliates, our parent company, or subsidiaries.

Data retention period

We follow data minimization principles and retain information for periods of time reasonably necessary to perform our services, except where retaining data for longer periods is necessary or permitted by law, required to fulfill legal/regulatory obligations, relevant to pending or reasonably anticipated litigation, or as otherwise disclosed in applicable policies.

We retain your personal data for business purposes and in line with our retention policies. We keep your personal data only as long as necessary, considering the purposes outlined above or to comply with legal, accounting, or reporting requirements under applicable law(s).

What If I don't want information about me to be collected?

If you do not wish to have your activity on our Site/Application tracked, you can opt-out at any time here  to discontinue first party cookie tracking of your web activity.

NOTE : The opt-out option may be provided by a third party and may not be managed by us.

You also have the choice to opt out of third-party cookies, web beacons, or similar technologies. If you do not want third-party service providers to collect your anonymous information for marketing purposes,  visit the Network Advertising Initiative (NAI) website to perform the opt-out  . 

Additionally, you can direct your internet browser to notify you and seek approval whenever a cookie is being sent to your device. You may also delete cookies manually through your internet browser settings or other programs. You can also set your browser to refuse all cookies. Please note that parts of the Site/Application may not function properly or be available to you if you refuse to accept cookies or disable cookie acceptance.

"Do not track" signals

We do not respond to web browser “do not track” signals, except where required by law. As such, your navigation of our Site/Application may be tracked as part of the gathering of quantitative user information described above. If you arrive at our Site/Application by way of a link from a third-party application that does respond to “do not track” requests, the recognition of any “do not track” request you have initiated may end as soon as you reach our Site/Application.

Contacting you

We, including our affiliates or vendors, might call you or text you via an automated telephone dialing system and/or a prerecorded message or otherwise. We will only do this in accordance with applicable laws on unsolicited commercial communications. The calls may be to let you know about your job application status, for scheduling an interview, regarding an offer letter, etc. If you do not want to be contacted by phone, just let the caller know and we will not reach out this way in the future.

Linking to other sites

From time to time, we will provide links to websites or applications not owned or controlled by us because we think the information might be of interest or use to you. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of other sites. A link to a third-party website or application does not constitute or imply endorsement by us. Additionally, we cannot guarantee the quality or accuracy of information presented on those websites/applications. We encourage you to review the privacy practices of any website or application you visit to better understand how your information may be used and/or disclosed.